Terms and Conditions
Welcome to PKCAT ! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before shopping with us.
1. General
- These terms apply to all purchases made through our website.
- We reserve the right to update or change these terms at any time without prior notice.
2. Product Information
- We aim to provide accurate descriptions, prices, and images of all products.
- Availability of items is subject to change and may vary based on stock.
3. Orders & Payments
- Orders are confirmed only after full payment is received.
- We accept [mention payment methods like UPI, Credit/Debit Card, Cash on Delivery, etc.].
- In case of payment failure, your order may be canceled automatically.
4. Delivery
- We deliver within [mention area/location]. Delivery times may vary based on location and order volume.
- Please ensure your address and contact details are accurate while placing the order.
5. Returns & Refunds
- Perishable items (like vegetables, dairy, etc.) are not eligible for return unless damaged or incorrect.
- For eligible returns, please contact us within 24 hours of delivery.
- Refunds (if applicable) will be processed within 3–7 working days.
6. Cancellation Policy
- Orders can be canceled within 30 minutes of placing them.
- Once processed or dispatched, cancellation is not possible.
7. Privacy
- Your personal information is kept secure and used only to process and fulfill your orders.
- We do not share your data with third parties without your consent.
8. Customer Support
For any help or queries, please contact us at:
📞 +91 63748 09280
📧 info@pkcat.in
🕐 Support available: 10 AM to 7 PM